Privacy Policy

This Privacy Policy describes how Sovereign NRG, operated by Caleb Grondel ("we," "us," or "our"), collects, uses, and shares information about you when you visit sovereignnrg.com (the "Site") or submit a quote request through our lead form.

1. Information We Collect

When you submit our quote form, we collect the following personal information:

• Your full name
• Your phone number
• Your email address (if provided)
• Your average monthly Southern California Edison (SCE) bill range

We also automatically collect limited technical data through cookies and tracking pixels, such as your IP address, device type, browser, referring URL, and interactions with the Site.

2. Why We Collect It

We use the information you provide solely to:

• Contact you about your solar and battery storage consultation request
• Prepare a custom sun and savings analysis for your home
• Respond to questions or communications you send us
• Measure the effectiveness of our advertising campaigns

3. Who We Share It With

We share your information only with Sunrun Inc., our installation partner, so that your quote and system design can be prepared and delivered.

We do not sell your personal information to any third party. We do not rent, trade, or license your data for marketing purposes.

4. Cookies and Advertising

The Site uses Google Ads tracking (gtag.js) to measure conversions from our advertising campaigns and to improve ad targeting. This helps us understand which ads lead to quote requests. Google may use the collected data in accordance with its own privacy policy.

You can opt out of Google's personalized advertising by visiting adssettings.google.com.

5. Your California Privacy Rights (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) gives you the following rights regarding your personal information:

• Right to Know — you may request details about the personal information we have collected about you over the past 12 months.
• Right to Delete — you may request that we delete personal information we have collected about you, subject to certain exceptions.
• Right to Opt Out — you may request that we do not share your personal information with third parties. (Note: we do not sell personal information.)
• Right to Non-Discrimination — we will not discriminate against you for exercising any of these rights.

To exercise any of these rights, contact us using the information in the Contact section below.

6. Data Retention and Security

We retain your personal information only as long as necessary to provide the services you requested and to comply with our legal obligations. We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, or disclosure.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective" date above will reflect when the policy was last revised. Continued use of the Site after any changes means you accept the updated policy.

8. Contact Us

For questions about this Privacy Policy, to exercise your CCPA rights, or for any other privacy-related request, contact:

Caleb Grondel
Sovereign NRG
Email: privacy@sovereignnrg.com